are you looking to experience more?
donnini apartments are a young, rapidly expanding serviced accommodation business based in scotland. we operate with exceptional service throughout our range of apartments and houses and are at present expanding into new regions.
Operations Administrator | Full-time | £16,500 per year
Donnini Apartments are a young, rapidly expanding serviced accommodation business based in Ayrshire. We operate with exceptional service throughout our range of apartments and houses…
job role
this hands-on role would be suited to an all-rounder
located within south ayrshire.
essential requirements
The Role & Responsibilities:
As an Operations Administrator, your responsibilities will include the following:
Daily operational assistance whilst supporting other operational members of the team
Scheduling and liaising with housekeeping & our maintenance team
Monitoring and updating our property systems on a daily basis
Listing new properties and setting rates on our website and booking channels
Procuring, organising, and connecting supplies and utilities for all new properties
Management and procurement of stock items for apartments
Monitoring and organising all compliance in our properties
Essential Requirements:
Full UK Driving Licence
Excellent computer skills
Highly motivated, driven and energetic
Strong organisational, prioritisation and multitasking skills
Ability to work well under pressure to meet deadlines
A positive, ‘can-do’ attitude
Need to be a team player
Flexible approach
Guest Relations, Operations and Sales Assistant | Part-time - 25 hours per week | £9.30 per hour
Our rapidly growing serviced apartment company is looking for a flexible, driven individual to join our dynamic team. At Donnini, we provide personal, luxury short stays throughout Ayrshire. We guarantee our 24/7 concierge service and as a result, we are looking to expand our team. We are looking for an administrator who will exceed our expectations, ensuring that all our guests #experiencemore.
job role
The role as an administrator will include answering phone calls, handling booking enquiries, communicating with guests, liaising with housekeeping and other daily administrative tasks. You will provide reception and administration services for our guests to contribute to an overall exceptional experience from booking through to check-in.
You will also ensure that out of hours operational tasks are completed to ensure an exceptional guest experience – and that these tasks are clearly notified to the in hours team.
This varied role offers fantastic opportunities to grow with our fast-paced company.
essential requirements
Essential Requirements:
Excellent computing ability
Good organisational and time management skills is key to exceed in all assigned tasks
Demonstrate a high level of customer service at all times
Drive and energy
Great ability to work as part of a growing team
expected working hours - 25 hours per week
Saturday: 11am-7pm
Sunday: 10am-2pm
Monday: 5pm-9pm
Thursday: 5pm-9pm
Friday: 5pm-10pm
*Please note these working times are subject to change
additional information
Benefits:
Company pension
On-site parking
Private medical insurance
Work remotely:
Temporarily due to COVID-19
COVID-19 precaution(s):
Remote interview process
Virtual meetings
Facilities Assistant | Part-time - 16 hours per week | £9.30 per hour
Donnini Apartments are a young, rapidly expanding serviced accommodation business based in Ayrshire. We operate with exceptional service throughout our range of apartments and houses…
job role
this hands-on role would be suited to an all-rounder
located within south ayrshire.
essential requirements
Role & Responsibilities:
Operations support to Donnini as and when required
Responding to guest issues and requirements (callouts) when the issue cannot be addressed over the phone
Linen and consumable stock management – monitoring our linen/stock usage and distributing linen to our housekeepers
Liaising with housekeeping to ensure apartments are always guest-ready on time
Property inspections and monitoring cleaning standards
Be able to deliver basic maintenance tasks to set deadlines
To be responsible for basic proactive maintenance on apartment visits
Furnishing new apartments
Carry out fire risk assessments
Out of hours support
To maintain and be responsible for the company van
Required Attributes:
You live within South Ayrshire
You are fully flexible and can commit to out of hours support throughout your days on duty
You have great attention to detail and finesse with hands-on work
You have a professional and personable manner for moments of guest interaction
You have a proactive attitude
You are able to complete basic admin skills
Attributes required for this role include flexibility, loyalty, basic technical ability, problem-solving, hands-on skills and strong communication skills
Requirements:
Candidates must hold a clean full UK Driving License
1 Year maintenance experience is preferred
Hours:
Working Days: Saturday & Sunday.
Hours: 16 Hours Per Week + Out of hours callouts